Introduction:
The financial volatility and instability introduced during the pandemic has led to the global players in the BFSI industry to look out for newer opportunities using both skilled human labour as well as automation. The financial industry leaders are considering disruptive technologies as an augmenter to the industry instead of a threat to its current workforce. The industry has been inculcating newer and more innovative methods of digitalising the needs of the hour. Multiple banks have been hiring not only core skilled workers such as Financial Analysts, Risk Advisors but also AI professionals and developers to meet the current day demands using the latest technology. BFSI industry will increasingly undertake digital transformation to widen their capabilities, and fin tech firms will partner with labour that drive disruptive growth and customer-focused innovation. For instance, Baiduri Bank, a leading bank in Brunei has newly established an Organisational Development and Learning Unit which aims at upskilling and reskilling the bank’s workforce – offering leadership courses, Employee Wellness initiatives, Change Management, transformational workshops, and on the job training to identify gaps in skills and competencies.
Impact of Technology and Digital Transformation:
• Rise of new technologies: AI, Blockchain, Big Data, Cloud Computing, and Cybersecurity are reshaping financial services. New roles like Data Scientists, AI/ML Engineers, Blockchain Developers, Cloud Architects, Cybersecurity Specialists, and Digital Marketing Experts are in high demand.
• Focus on customer experience: Personalized banking, mobile wallets, robo-advisors, and chatbots are changing how customers interact with financial institutions. Jobs requiring skills in UX/UI design, digital marketing, and customer relationship management are becoming increasingly important.
Read more at: https://www.talenbrium.com/report/bfsi-industry-talent-benchmarking-report
